Contact Us
We're Here to Help
Whether you have a question about our products, need help with an order, or want expert advice on choosing the right sauna or cold plunge — our team is ready to assist you.
Email Us
We respond to all inquiries within 24 hours during business days.
Business Hours
Monday — Friday: 9:00 AM – 6:00 PM (EST)
Saturday — Sunday: Closed
Common Questions
- Shipping: All orders ship free within the continental US. Delivery typically takes 5–7 business days. Large items like saunas may require freight delivery.
- Returns: We offer a 30-day return window. Items must be unused and in original packaging. See our Refund Policy for details.
- Warranty: All products come with a manufacturer warranty. Contact us for warranty claims or questions.
- Assembly: Saunas include detailed assembly instructions. Most models can be assembled by two people in under 2 hours.
Send Us a Message
Use the form below and we'll get back to you as soon as possible.